Shipping policy

Shipping Policy

We offer complimentary standard shipping on all orders delivered to non‑remote addresses within the United States.

For shipments to remote US regions, including Puerto Rico and other offshore territories, shipping fees are calculated at a rate of $19 USD for each additional 5 kilograms.

Orders shipped to destinations in the United Kingdom and Germany qualify for free domestic delivery.

All orders are processed and dispatched within 1–2 business days upon payment confirmation. Once shipped, a tracking number will be sent to the email address provided.

International customers are responsible for any import duties, taxes, customs fees, or related charges imposed by the destination country.

OUSIMY shall not be liable for shipping delays caused by carrier delays, inclement weather, customs procedures, or other circumstances beyond our reasonable control.